Privacy Policy – Foxfoxgo

Last Updated: October 2025

At Foxfoxgo, we are committed to safeguarding your personal information and ensuring that your experience with our website, products, and services is safe, transparent, and trustworthy. This Privacy Policy explains the types of information we collect, how we use and protect that information, and the rights you have regarding your personal data. By accessing or using foxfoxgo.com, you agree to the practices described in this Policy.

This Privacy Policy applies to all visitors, customers, and users of foxfoxgo.com and covers data collected online through our website, customer service interactions, advertising channels, and order processing systems. Our store sells T-shirts, hoodies, and apparel-related items, and this Policy reflects the specific data practices required to operate an online clothing business.

1. Information We Collect

We collect various types of information to process orders, provide customer support, improve our services, and ensure a secure shopping experience. The information we collect falls into the following categories:

1.1 Personal Information

Information that identifies you or can be used to contact you, including:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment-related details (processed securely by third-party providers; we do not store full card information)

1.2 Account Information

If you create an account, we may collect:

• Username and password
• Order history
• Saved shipping addresses
• Preferences and saved items

1.3 Order Information

When you make a purchase, we collect:

• Items ordered
• Purchase amount
• Order date and time
• Tracking details and delivery confirmation

1.4 Technical & Device Information

Automatically collected data when you visit the site:

• IP address
• Browser type and version
• Device type and operating system
• Cookies and tracking technologies
• Pages visited, time on site, clicks, and referring URLs

1.5 Usage & Interaction Information

We may collect:

• Customer service interactions (email, chat, support requests)
• Preferences and navigation behavior
• Product views, search history, and cart data

1.6 Marketing & Communication Data

If you subscribe to marketing channels:

• Email subscription status
• Newsletter interactions
• Campaign engagement

We do not collect sensitive personal information such as government IDs, biometric data, health information, or full financial account numbers.

2. How We Use Your Information

We use collected information strictly for legitimate business purposes, including:

2.1 Order Processing & Fulfillment

To process payments, create/manage orders, ship items, and send confirmations and tracking updates.

2.2 Customer Support

To respond to questions, manage returns/refunds, and resolve billing or shipping issues.

2.3 Website Functionality & Experience

To maintain performance, personalize browsing, and improve usability and recommendations.

2.4 Marketing & Promotional Communications

With your consent, we may send promotional emails, personalize recommendations, and deliver targeted advertising. You may unsubscribe at any time.

2.5 Fraud Prevention & Security

To detect and prevent fraudulent transactions and protect platform integrity.

2.6 Legal & Compliance Purposes

To comply with laws and maintain accurate financial and tax records.

3. Legal Bases for Data Processing (Where Applicable)

Depending on your region, we may process personal data based on:

• Performance of a contract (fulfilling your order)
• Legitimate business interests (improving services, security)
• Compliance with legal obligations
• Your explicit consent (e.g., marketing subscriptions)

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third parties necessary to operate our business:

4.1 Service Providers

Payment processors (PayPal, Stripe, etc.), shipping carriers, hosting and analytics providers, email/marketing services, and customer service tools. Each provider must protect your data under strict requirements.

4.2 Business Transfers

If Foxfoxgo undergoes a merger, acquisition, or asset transfer, customer information may be transferred, remaining protected under this Policy.

4.3 Legal Requirements

We may disclose information to comply with legal obligations, protect rights/safety, or assist law enforcement and fraud prevention.

5. Cookies & Tracking Technologies

foxfoxgo.com uses cookies and similar technologies to:

• Remember preferences and maintain your shopping cart
• Analyze website traffic
• Personalize content and recommendations
• Improve site performance

Types used: Essential, Performance, Analytical, Functionality, Advertising/Retargeting. You can control cookies through your browser settings, but disabling some may affect site functionality.

6. Data Retention

We retain personal data only as long as necessary for business operations and legal requirements. Examples:

• Order records: retained for accounting and legal purposes
• Account information: retained until you request deletion
• Marketing preferences: retained until you unsubscribe
• Cookies: stored based on browser settings

7. Data Security

We implement administrative, technical, and physical safeguards including SSL encryption, secure payment gateways, limited internal access, regular monitoring, and firewall/anti-fraud systems. While no online system is 100% secure, we maintain industry-standard protections to minimize risks.

8. Your Rights & Choices

Depending on jurisdiction, you may have rights to:

• Access the personal information we hold
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Opt out of marketing communications
• Request a copy of your data

To exercise rights, contact us at: support@foxfoxgo.com

9. Children’s Privacy

foxfoxgo.com is intended for adult users. We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it promptly.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices; review their policies before interacting.

11. International Users

If you access foxfoxgo.com from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S. We protect such transfers consistent with this Policy.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date. Continued use of the website after updates indicates acceptance of the revised Policy.

13. Contact Information

Foxfoxgo – Privacy Department
Email: support@foxfoxgo.com
Website: foxfoxgo.com