Foxfoxgo Western US Sunset Cowboys Vintage Tote Bag

You’ve got 30 days from receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition you received it.
• Unworn or unused, with original tags attached.
• In its original packaging.
• Accompanied by your receipt or proof of purchase.

How to Start a Return:

1. Email us at [email protected].
2. Include your order number, full name, reason for return, and any photos/videos if the item is faulty/damaged.
3. We’ll guide you through the return shipping process.

Damaged, Wrong, or Defective Items:

• We only process exchanges for items that are defective, incorrectly shipped, or the wrong size compared to your order.
• You won’t pay return shipping costs for these specific cases.

Refunds:

• Once we receive and inspect your return, we’ll let you know if your refund is approved.
• If approved, your refund will be processed to your original payment method within 14 days.
• Please allow an additional 3-5 business days for the credit to appear in your bank account.

Cancellations:

• You can cancel your order for a full refund within 12 hours of placing it. After this time, cancellation may not be possible.

Important: Please ensure your shipping address is correct and complete (including street and house number). If delivery fails due to an incorrect address, the customer will be responsible for any resulting loss.

Contact Us:

• Email: [email protected]
• Address: 2909 Rochelle Dr, Austin, TX, 78748, United States
• Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

At FoxFoxGo, we make your checkout experience smooth and secure. We accept a variety of trusted payment options, so you can choose what works best for you.