Last Updated: October 2025

At Foxfoxgo, our mission is to deliver high-quality t-shirts and hoodies with consistent speed, reliability, and transparency. Our Shipping Policy explains how orders are processed, packaged, shipped, and delivered. It provides all essential timelines, costs, and terms so you always know what to expect when shopping with us.

This policy applies to all purchases made on foxfoxgo.com and is designed to ensure a clear, fair, and predictable delivery experience for every customer.

1. Overview of Our Fulfillment Process

We understand that fast delivery is an important part of your online shopping experience. That is why we maintain efficient fulfillment procedures and partner with trusted carriers to deliver your items safely and on time.

Here is a summary of how shipping works at Foxfoxgo:

• Orders begin processing immediately after being placed.
• Handling times are 0–1 business days, depending on order volume.
• Orders placed before 5:00 PM EST, Monday–Friday, qualify for same-day processing.
• Orders placed after the cut-off time or on weekends/holidays process the next business day.
• Transit time is typically 2–4 business days.
• A flat shipping rate of $6.99 applies to all domestic orders.
• Delivery carriers include USPS, UPS, and FedEx.

2. Handling Time, Transit Time & Delivery Schedule

To provide complete clarity, the table below outlines our processing and delivery framework.

Explanation of the Table

Handling Time (0–1 Days)
Most orders are processed the same day. During peak seasons or high order volume days, processing may take up to 24 hours.

Transit Time (2–4 Days)
Once shipped, your package is expected to arrive within 2–4 business days.

Cut-Off Time
Orders placed before 5:00 PM EST are processed the same day.

Flat Rate (6.99 USD)
Applies to all domestic orders regardless of size or location.

3. Shipping Costs

At Foxfoxgo, we keep shipping costs simple, fair, and easy to understand.

Domestic Shipping Rate:
Flat Rate: $6.99 on all orders.

No Hidden Fees
We do not charge fuel surcharges, rural fees, weekend fees, or packaging fees.

4. Processing & Fulfillment Details

• Same-Day Processing: Orders placed before 5:00 PM EST enter immediate processing.
• Orders After Cut-Off: Process next business day.
• Weekend/Holiday Orders: Process next business day.
• Verification Delays: Rare cases may require extra time.
• High-Volume Periods: Holiday seasons may extend processing time to 1 day.

5. Shipment Notification & Tracking

After your order ships, you will automatically receive a confirmation email containing:

• Carrier name
• Tracking number
• Tracking link
• Estimated delivery time

Tracking Issues: If tracking does not update within 48 hours, contact us.

6. Shipping Carriers

We ship with trusted U.S. carriers including USPS, UPS, and FedEx. Carrier selection depends on location, speed, and reliability.

7. Domestic Service Availability

We ship to all U.S. states, Washington D.C., APO/FPO, and U.S. territories (longer transit possible).

8. Incorrect or Incomplete Addresses

Customers must provide correct shipping details. If an address is wrong:

• Email us immediately at support@foxfoxgo.com
• Changes can be made only before the package ships

If returned due to incorrect address, reshipping fees may apply.

9. Lost, Delayed, or Stolen Packages

Lost Packages

If tracking shows no activity for 10 business days, we will replace or refund your order.

Delayed Packages

Weather, holidays, and carrier issues may cause delays.

Stolen Packages

If marked “Delivered” but not received, check around your property and notify us for assistance.

10. Out-of-Stock or Back-Ordered Items

If an item becomes unavailable, you will be notified and may choose a replacement, store credit, or refund.

11. Changes to Orders

Changes can only be made before 5:00 PM EST on the order day and before the package ships.

12. Packaging Standards

All items are packaged using secure, protective, and eco-conscious materials.

13. Disclaimers & Limitations

Foxfoxgo is not responsible for carrier delays, incorrect addresses, weather issues, or packages delivered to the correct address but not retrieved.

14. Customer Support

Email: support@foxfoxgo.com
Hours: Monday–Saturday, 8:00 AM – 7:00 PM EST

15. Policy Updates

Foxfoxgo may update this Shipping Policy periodically. Changes will be posted with an updated date.